Consumers would rather use a customer service chatbot than wait for a human to answer their queries.
Consumers would rather use a customer service chatbot than wait for a human to answer their queries.
of companies currently use a chatbot with artificial intelligence.
of companies currently use a chatbot with artificial intelligence.
of companies plan to use chatbots by 2024.
of companies plan to use chatbots by 2024.
growth through the use of chatbots (Estimated)
growth through the use of chatbots (Estimated)
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